General Questions about Kurbo

Contact us at info@kurbo.com or 1-800-444-7158 if you have any other questions

What devices does Kurbo work on?

Kurbo currently works on Apple mobile devices (iPhone, iPad, iPod Touch) running iOS8 (or newer) and Android devices running Android 4.3.0 (or newer). If you cannot find our app through your app store, please give us a call at 1-800-444-7158 to confirm whether or not your device is supported.

How is my privacy and security ensured?

Any information collected about our users is used for Kurbo program purposes only. We have strict protocols in place to ensure HIPAA (the Health Insurance Portability and Accountability Act) compliance and protection for our users. For instance, we conduct background checks on all health coaches and work closely with your employers or health plan providers to ensure the Kurbo program is safe, secure, and effective for you and your family.

If we only have one compatible device, can the whole family share?

Families can definitely share one device. Since each family member will receive their own login, all you need to do is log out of your account before someone else logs in.

I don't live in the US but would like to enroll in the Kurbo program. How can I sign up?

Right now, the app is only available in the US App Store. You can easily access it if you follow these directions. Once downloaded, sign up for a Kurbo coach here or call us and we will get you signed up.