Send resumes to: jobs@kurbo.com

When you join Kurbo Health, you will be creating intelligent mobile apps and web-based tools that will help millions of overweight/obese children and their families get their weight under control. We’re seeking team members who possess not just a love for the mobile space, but also the skill set necessary to help create a mobile and web-based system that will change our users lives. You are independent, a self-starter, thorough, and a quick learner. You’ll be working on a small team doing fast-paced development, and be involved in feature decisions, architecture, and visual design.

Currently, we are looking for the following team members:

About the Opportunity:

We’re seeking a product manager who possesses not just a love for the on-line world, but also the skill set necessary to help create a mobile and web-based system that will change our users lives.

What you need for this role

  • Demonstrated success defining and launching excellent web and mobile products that delight users
  • Consumer mobile platform experience (iOS & Android)
  • Proven ability to be an expert with respect to the competition and market trends
  • Demonstrated ability to quantify the success of your decisions by analyzing data and measuring against proper metrics
  • Clearly outline a roadmap to execute the product strategy. Drive consensus among Engineering, Customer Experience and Design teams to deliver roadmap
  • Experience running focus groups & beta programs and driving product definition & decisions based on data collected pre- and post-release
  • Technical background working with both mobile and web-based tools/platforms
  • Experience with Agile software processes and tools
  • Closely collaborate with Customer Experience team to co-own KPIs and deliver improvements against aligned targets
  • Build test plans to validate hypotheses and measure impact against agreed upon KPIs

Desired experience

  • 4+ years of product management experience in a similar role
  • A proven track record of using data and insights to develop and launch great products
  • Experience with running scrum teams and process; comfortable managing work using our agile tools
  • Strong experience working collaboratively across functions
  • Outstanding communication and influencing skills.
  • Good understanding of the latest technologies and trends around the space
  • Strong understanding and empathy towards our members
  • Bachelor’s degree in Business, Engineering, HCI or relevant field

About the Opportunity:

You will have a major impact on tools that will help millions of overweight and obese children and families. We are committed to full stack development so you will get a chance to learn and work with all our technologies from the OS to the front end. Our stack currently consists of Ruby, Rails, React.js, Coffeescript, Haml, Sass, Postgres.

What you need for this role

  • Experience with Ruby on Rails in a production environment
  • Good understanding and experience with a variety of web-related technologies (i.e., JavaScript, CSS, HTML, browser security)
  • Enjoys building features end-to-end, from HTML and CSS through the backend, including the database
  • Understanding of efficient and effective schema use in databases within Postgres, MySQL or other relational databases
  • Experience with RSpec or TestUnit/Minitest and a strong desire to use them
  • Strong communication & collaborative skills and flexibility in fulfilling multiple roles
  • 2+ years experience developing scalable back-end systems
  • Comfortable with day-to-day git usage
  • Demonstrable interest in learning and adopting new tools and techniques

Desired experience

  • Working experience with high traffic applications
  • Experience with React.js, Backbone.js or similar JavaScript frameworks
  • Experience designing and implementing API’s consumed by mobile apps and rich clients
  • Experience designing and implementing backend systems for mobile and web-based applications
  • Experience incorporating Open Source subsystems into production code
  • Experience with polyglot environments
  • Experience building web-frontends utilizing a living style guide
  • Deployment experience with tools like Docker and Aptible/Heroku
  • Experience working on Agile teams (pair programming, refactoring, story writing and estimation)

About the Opportunity:

Kurbo is looking for a dynamic self ­starter to join our team as our Enterprise Customer Success Manager. This person will be the primary owner of Kurbo’s relationships with employers and/or health plans across the country. You will be responsible for managing the overall relationship and becoming the trusted advisor for a portfolio of our most important accounts, while partnering with internal resources and the client to drive meaningful utilization of Kurbo services.

You will play a highly visible role in the organization while you cultivate our new business relationships and provide high-­touch client management. You will work directly with clients along a continuum from standard to highly complex, multi­faceted, integrated solutions. Your role will be to build strong relationships with the client, understand their organization and then bring and deploy various strategies and tactics to drive engagement with our product. These strategies will focus on driving employee awareness, reducing friction of accessing our product and leveraging incentives. You will work closely with the marketing department to ensure we are developing and executing the most impactful mix of programs at each client. Your primary goal is to ensure client satisfaction and increase the client’s utilization of our service. Our ideal candidate thrives in a fast­-paced, entrepreneurial environment with a background that includes a combination of account management, project management, sales and marketing, and customer service.

Key Role Responsibilities

  • Build and own strong relationships with B2B customers
  • Drive end­-to­-end implementation and onboarding for enterprise partners once a contract is signed
  • Serve as the main point of contact for enterprise customers, coordinating timely reporting against metrics and ensuring customer satisfaction
  • Build account plan and strategy for each customer, coordinating internally with marketing, sales and product as necessary
  • Identify new revenue opportunities and increase utilization of Kurbo within existing customers
  • Partner with Executive Team to scale the team in line with growth
  • Serve as the “voice of the customer” relaying the needs and feedback of enterprise customers internally to improve our product offering
  • Work with internal Marketing partners to develop client marketing strategies and flawlessly execute unique, imaginative tactics for these critical relationships to our business

About You

  • 3 – ­ 7 years consulting or client management experience
  • Working knowledge of US healthcare system, payers, employee benefits
  • Demonstrated success building successful customer relationships
  • Strong project management skills
  • Ability to manage cross functional teams and collaboratively problem solve
  • Excellent judgement
  • Stellar communications skills
  • Able to handle juggling multiple projects at once, prioritizing and staying organized
  • Passionate about Kurbo Health’s mission

To Apply: Please send your resume and cover letter to jobs@kurbo.com

About the Opportunity:

You will be working directly with kids and teens to provide on-going feedback, support, and motivation. You will monitor each child’s progress, help the family’s overcome obstacles and challenges they encounter with Kurbo, and provide an uplifting and positive experience for all. A background check and training are required for all coaches.

Candidates are required to have the following background:

  • Bilingual English/French. Must be able to provide services in both English/French.
  • Experience working with children
  • Passion for health, wellness, nutrition, and/or fitness
  • Availability in afternoon and evenings several nights a week, and possibly Saturdays, for weekly one-on-one phone consultants to support children with their weight loss goals
  • Access to a computer connected to the Internet
  • Access to a smartphone or device including Android, iPad, iPod Touch, iPhone.
  • Demonstrated ability to work well independently
  • Strong time management skills

Bonus Points:

  • Background/education in teaching, psychology, counseling, social work, or similar experience
  • Demonstrated success working with children as a teacher, tutor, coach or counselor
  • Strong knowledge base of the Kurbo program principles and strategies
  • Certified life and/or health coach from accredited program or institution

To apply: Please email resume and cover letter to jobs@kurbo.com describing your interest and outlining specifically how your skills and experience meet the qualifications of the position.

About the Opportunity:

You will be working directly with kids and teens to provide on-going feedback, support, and motivation. You will monitor each child’s progress, help the family’s overcome obstacles and challenges they encounter with Kurbo, and provide an uplifting and positive experience for all. A background check and training are required for all coaches.

Candidates are required to have the following background:

  • Experience working with children
  • Passion for health, wellness, nutrition, and/or fitness
  • Availability in afternoon and evenings several nights a week, and possibly Saturdays, for weekly one-on-one phone consultants to support children with their weight loss goals
  • Access to a computer connected to the Internet
  • Access to a smartphone or device including Android, iPad, iPod Touch, iPhone.
  • Demonstrated ability to work well independently
  • Strong time management skills

Bonus Points:

  • Background/education in teaching, psychology, counseling, social work, or similar experience
  • Demonstrated success working with children as a teacher, tutor, coach or counselor
  • Strong knowledge base of the Kurbo program principles and strategies
  • Certified life and/or health coach from accredited program or institution

To apply: Please email resume and cover letter to jobs@kurbo.com describing your interest and outlining specifically how your skills and experience meet the qualifications of the position.

Overview

The Marketing and Digital Media Intern will ideally have a strong writing background and enthusiasm for marketing and communications. We are looking for someone who will bring creative energy to the team and is excited to work and learn at a fast-paced startup company. This internship is for the 2018 Spring Semester with opportunities to continue into the summer. The Intern will work between 15 – 20 hours per week at Kurbo Headquarters in downtown Palo Alto, CA.  

Duties and Responsibilities

Responsibilities include, but are not limited to:

  • Write, design and prepare Kurbo collateral and marketing materials (print, digital, video)
  • Write, edit and post blog posts and marketing emails
  • Design, plan and manage partner promotions
  • Provide customer support via phone
  • Manage social media
  • Support Kurbo events
  • Analyze digital marketing campaigns and report findings

Minimum Qualifications

  • One year of undergraduate study, major in communications, marketing, or related field preferred
  • Excellent written and oral communication skills
  • Initiative and capacity for innovative online and print collateral
  • Working knowledge of Microsoft Office, graphic design software (Adobe Creative Suite, Sketch or others)
  • General understanding of branding principles
  • Attention to detail and commitment to producing high quality, accurate content

Other Desirable Qualifications/Skills

  • Customer service experience
  • Willingness to try new things
  • Passion for helping children and teens

To Apply

Please email resume and cover letter to Meleah@kurbo.com.

See if Kurbo is right for your family

1 (800) 444-7158

to talk to us about Kurbo Coaching